TERMS & CONDITIONS

Welcome to MY DIET MILL. By accessing, browsing, using this website, or placing an order through this website, you agree to these Terms & Conditions.

1.1 Website Use

You agree to use this website only for lawful purposes and in a manner that does not interfere with the operation, security or availability of the website.

You must not attempt to gain unauthorized access to the website, customer information, administrative systems, order systems, delivery systems, databases, or any private dashboard or internal service.

You must not introduce malicious code, attempt to bypass validation, manipulate order information, interfere with payment or delivery verification, or use automated methods to abuse the service.

1.2 Product Information

MY DIET MILL attempts to keep product names, descriptions, prices, availability, variants and other displayed information accurate and up to date.

Actual product information may be affected by ingredient availability, production changes, packaging changes, regulatory requirements or operational circumstances.

Where applicable, the product packaging, label and legally required product information should be treated as the controlling source for ingredients, nutritional information, allergen information, preparation/storage instructions and use-by/expiry information.

We do not permit customers to rely on product descriptions on this website as a substitute for reading the actual product label.

1.3 Product Availability

A product or variant may become unavailable without prior notice.

An item being visible on the website does not guarantee that it will remain available until checkout or delivery.

MY DIET MILL may reject or cancel an order when a product or selected variant becomes unavailable or cannot reasonably be fulfilled.

1.4 Pricing

Prices displayed on the website are subject to change.

Applicable discounts, delivery charges, taxes, fees or other charges, where applicable, will be shown or calculated as part of the order process.

In the event of an obvious pricing or technical error, MY DIET MILL may correct the error and, where necessary, cancel the affected order subject to applicable law.

1.5 Order Acceptance

Submitting an order does not by itself guarantee acceptance.

An order becomes accepted when MY DIET MILL successfully processes and records the order through its order system or otherwise confirms acceptance.

We may refuse or cancel an order for reasons including product unavailability, service-area restrictions, payment issues, verification issues, suspected fraud, duplicate orders, technical errors or inability to fulfil the order.

1.6 Customer Information

You are responsible for providing accurate information, including your name, phone number, email address where requested, delivery address, locality, pincode and delivery instructions.

Incorrect information can cause delivery delays, failed delivery or cancellation.

1.7 Order ID and Delivery PIN

An Order ID may be provided for order identification and tracking.

Where a Delivery PIN is used, the customer is responsible for keeping the Delivery PIN confidential and sharing it only with the authorized delivery representative at the time of delivery.

MY DIET MILL will not ask customers to publicly disclose or post their Delivery PIN.

1.8 Order Tracking

Where order tracking is available, tracking information is provided for convenience and may be subject to technical delays, operational updates or timing differences.

A displayed status may change as the order progresses.

1.9 Cancellation

Customer cancellation is subject to the cancellation rules displayed on the website and the current status of the order.

Once an order reaches a stage where cancellation is no longer operationally possible, cancellation may be unavailable.

Where an order is cancelled by MY DIET MILL, the applicable reason may be provided to the customer.

1.10 Delivery

Delivery is available only in serviceable locations and within applicable delivery conditions.

Delivery charges, if applicable, may depend on the selected delivery area, pincode, quantity or other displayed conditions.

Delivery times are estimates and may be affected by traffic, weather, operational conditions, service-area limitations, inaccurate customer information, holidays or other circumstances outside reasonable control.

1.11 Failed Delivery

Delivery may fail where:

1.12 Payment

Available payment methods are displayed during checkout.

Payment status may be shown as Pending, Paid or another applicable status depending on the payment method and system confirmation.

Customers must not attempt to manipulate payment confirmation, payment status or order totals.

1.13 Intellectual Property

The MY DIET MILL name, logo, branding, original text, graphics, website design, product presentation and other original materials are owned by or used by MY DIET MILL with appropriate rights, unless otherwise stated.

You may not copy, reproduce, modify, distribute or commercially exploit these materials without permission, except where permitted by applicable law.

1.14 Limitation

Nothing in these Terms excludes or limits any right, remedy, liability or protection that cannot legally be excluded or limited.

Subject to applicable law, MY DIET MILL will not be responsible for losses caused by inaccurate customer information, misuse of Delivery PINs, unauthorized account/device access, third-party network failures or events outside reasonable operational control.

1.15 Changes

MY DIET MILL may update these Terms & Conditions from time to time.

The updated version will become effective when published on the website unless otherwise required by applicable law.

1.16 Governing Law

These Terms are intended to be governed by the laws of India, subject to applicable consumer protection and other mandatory legal rights.